Re: Daily Report — 2 new appointments
#14Open · Johnathan Sorel · Order #508 · 4 messages
Hi team — thanks for the daily report, looks great. Two quick things:
1. Can we move the 2:00 PM appointment (the one with the Henderson lead) to Thursday afternoon? Something came up on our end and the agent won't be available.
2. I want to double-check the order portal link you sent — is app.nexus.io/p/508 the right one? Want to make sure my team is looking at the correct order before our Monday sync.
Appreciate it!
Hi Johnathan, happy to help! 👋
On the reschedule — no problem at all. I can move the Henderson appointment to Thursday. Do you have a preferred time window, or should I aim for 2–4 PM to keep it consistent? I'll confirm with the agent and send you an updated calendar invite.
And yes — app.nexus.io/p/508 is exactly right. That's your live portal for Order #508, and it'll show all 25 appointments as they're booked and confirmed.
Checked with the scheduling team — Henderson rescheduled to Thursday 2:30 PM confirmed. Calendar invite going out now. Also flagged to billing: the Jan batch PDF attached by the client shows line items that differ from our system; Marisol may have sent the wrong version. Will sort before replying to client.
Perfect, 2–4 PM Thursday works great. And thanks for confirming the portal — that's a relief. One more: will the rescheduled appt still count toward the 25 on this order, or does it reset anything on the billing side?
Hi Johnathan — great question. The rescheduled appointment |